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  • "
    keith_l wrote:
    Bhudeeka wrote:
    lets get something straight - I have no sympathy fo rthese people they are totally selfish and we don NOT get full refunds far from it and 99% of us commuters are sick to the back teeth of it - we don't even get a refund worthy of quarter of a one way trip!!!!
    The refund policy is very clear.

    If the delay is 60 mins or over you get the full value of one journey. If you have a season ticket the assumey 5 days per week - 10 journeys. A typical month therefore has has 44/46 journeys. The last refund that I had just before Christmas for the storm disruption was £9 per trip, which works ut about right for a monthly fare of approx £380 from Witham.

    If the delay is 30-60 minutes you get half that.

    My only issue is that they use their own figures for the length of delay which aren't always right if it is close to 30 or 60 mins.

    Not sure where Bhudeeka's claim of one quarter comes from?
    Bhudeeka's claim of a quarter is invented. You have explained the procedure perfectly. If she can't be bothered filling in the forms, maybe she should download that app for refunds which is descrvbed in another story to-day."
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Greater Anglia trains delayed after person hit by train

Greater Anglia trains delayed after person hit by train

Greater Anglia trains delayed after person hit by train

Greater Anglia trains delayed after person hit by train

First published in News
Last updated

Greater Anglia services between Essex and London are subject to delays and cancellations after a person was hit by a train.

The train operator first reported the incident at Seven Kings station on its Twitter account shortly before 9.30am.

A 51-year-old man, Neil Roeper, died after he was hit by a train at the same location one week ago.

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