Station first to get free wi-fi

CUSTOMERS at Chelmsford railway station are the first to benefit from free Wi-Fi at a Greater Anglia station.

The train operator is working with The Cloud to introduce free Wi-Fi at 100 stations across the region.

The service is now available at Chelmsford station and it will be rolled out at further stations over the next few months, meaning visitors at train stations including Cambridge, Norwich and Stansted Airport will be able to access the fast, free internet connection for anything from email access to web browsing.

The project comes as Greater Anglia continues to enhance the service it offers its customers and deliver on its franchise commitments, from improved information provision to station facilities and train services.

Greater Anglia’s Customer Service Director Andrew Goodrum said: “Since taking over the franchise in February we have been focusing our efforts on improving customer service.

"Offering our customers free Wi-Fi is an important part of this as we recognise that the internet is a vital part of people’s everyday lives.

"We are seeing a huge number of passengers using mobile devices and wanted to provide them with a fast, reliable Wi-Fi so they can work, shop or browse easily.

"Working with The Cloud, we’ll be able to achieve this and immediately make a positive impact on our customers’ journeys.”

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